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Support Solutions |
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Server Monitoring |
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Server Administration |
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- Helpdesk
- Live Chat
- Telephone Support
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- Service/Port Monitoring
- CPU Usage
- Disk Usage & Health
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- Server Hardening
- Upgrades and Patches
- Optimization
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Hello and welcome to ServerSitters! We're in the business of providing top-level technical support solutions to web hosting providers, and strive to be the industry's number one supplier of tier-based support and customer service. Here at ServerSitters Inc., we specialize in web hosting support for companies of all sizes. Our vision is to provide our clients with the highest quality of support solutions. With unmatched commitment and dedication, we strive to develop new service innovations, and to find ways we can improve existing services for our clients.
With our North American roots we provide 100% home-based, English-speaking support from technicians and staff with years of experience in the IT industry and customer service.
The services we are capable of providing include administration of Linux and Windows servers, operating across a variety of platforms. Our first tier hosting administrators can remove the burden of day-to-day maintenance from your System's Administrator, while also answering and resolving a wide gamut of end user technical issues. ServerSitters' tier two administrators will tackle even the most complex server issues through years of experience and training.
In keeping with our mission at ServerSitters Inc., our goal is to combine high quality technical support with superior support tools and a state-of-the-art digital telephone system. Whatever your hosting support requirements may be, ServerSitters can provide a solution. We have customer service agents who will answer your phones, provide real-time on-line chat solutions, and have dedicated billing administrators who can fulfill your billing service needs with excellent quality. We help our clients reduce overall support cost, maximize profitability, and maximize customer loyalty via our superior technical support and customer service.
Below, you'll see just a few of the selling points we pride ourselves on. For a comprehensive look at our services, please check out our Support Plans and On-The-Side pages for products and add-ons that will add some pizazz to your Hosting Company and its Service and Support.
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- 08/07/2009
Preferred Partners Program
With this new program, you can increase your revenue as much as YOU would like to. Find out how!
- 08/06/2009
Human Fraud Verification Service
Through our new HFV service, we can prevent you from fradulent clients and chargebacks. See how our low prices will actually SAVE you money!
- 07/24/2009
New Server Sitters Website
The new website is ready and open for business. We've made some changes to our site and our style of business. New upgrades and renewed service!
- 07/13/2009
Total Solutions Support
Check out our new Total Solutions Support Package for low prices that will knock out all the competitors!
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