Number of Servers which will need to be supported?
*including admin, backup, dedicated servers in the number.

Number of Domains in total on the servers?
*including resellers and non reseller that will need support solutions

Do you need Tech Support Solutions by Ticket System?

Yes No

Do you need Web-based Chat Support Solutions?
Chats can be used for all levels of support and can run 24/7 or during specific times of day, as you choose. We can provide you with the necessary software and customize it for your individual needs.

Yes No

Do you need Customer Care Solutions?
This is simply any work that is done by a hosting company that is not technical. for example billing, domain registration, domain transfer and name server updates etc.. all of the above are done by paperwork and not technical by nature. We have many departments and prefer to keep the tech staff doing technical work and the Customer Care staff doing what they do best, looking out for the customers' concerns about setup and payment for hosting.

Yes No

Do you need Server Administration Support?
This is support provided to you, the client of ServerSitters Inc. When the network operation center does not support or will take to too long to do installs, upgrades or changes, we can provide these services for you. When the network operation center does not support or will take to too long to do installs, upgrades or changes, we can provide these services for you. Examples could be installing Helix server and using un-support directives in the server conf files, to PHP upgrades, etc.  You will have direct access to the Tier2 support engineers of ServerSitters Inc.

Yes No

Do you need Phone based solutions?
Phones are a communication tool of support and customer care. Some companies like having phones and some do not. As for ServerSitters, we have decided to offer phone support to best serve you. We answer the phone as your company in a very friendly and relaxed way.

Yes No

What is (or will be) your current platform(s) for hosting your customers:

CPanel
Enism
Plesk
DSM (alabanza)
HSPc
H-Sphere
Windows platform
in-house built CMS
Other

Additional Information?
If we forgot a detail regarding what you need for service, please add that here to make sure we cover it all for you in this quote.

Thank you for requesting support and customer service solutions from one of North Americas #1 hosting support companies: