Live Chat Support

Chats can be used for all levels of support and can run 24/7 or during specific times of day. We can provide you with the necessary software and customize it for your individual needs.  We provide a free hosted chat solution as well that allows you to manage your departments, operators, and chat images/logo.  This allows you to customize the look and feel of your live chat service so it’s branded under your company name.  Adding live chat support services is a great way to reduce telephone support and it also increases sales.  Often times visitors to your site have questions but they don’t feel like calling.  Live chat increases pre-sales communication and the likelihood of receiving new signups.

Live Chat Support Pricing:

Chat Block	Base Rate
Chats	$4.00 per chat$4.25 per chat for overage
500 chats +	Please call for pricing

 

Server Sitters is an Outsourced Support provider. We provide outsourced support and specialize in hosting support for web hosting companies that require Helpdesk Support, Live Chat Support and/or Telephone Support Services.