Outsource Support Blog
Heads up! Easy Apache 3 end of life looming
cPanel has set an end of life date for Easy Apache 3. After December 31, 2018, EA3 will no longer be available. You should make the switch to Easy Apache 4 before that date. Check out cPanels notification on this here: Easy Apache 3 EOL For information on switching to Easy Apache 4, check out …
Switching from Easy Apache 3 to Easy Apache 4
So you’re ready to make the switch from EA3 to EA4. Well it’s typically a pretty painless upgrade. Make sure that RPMUP is activated. You can do this by following one of the following steps Open the /etc/cpupdate.conf file and set the RPMUP key’s value to daily. In WHM’s Update Preferences interface (Home >> Server Configuration …
Sender Verify Fail
If you are seeing errors like this: sender verify fail for [email protected]: The mail server could not deliver mail to [email protected]. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries. When someone is trying to send an email from outside of your server to an address inside …
MySQL database exists on the server, but does not show up in the cPanel
This has been rare, but I have seen it a few times lately. A customer asked why their database was missing in their cpanel. Their site was still able to access the database however, and when I looked in /var/lib/mysql the database still showed up there. The reason for this is that the database mapping …
Whitelist an IP address in fail2ban
If you need to whitelist an IP address in fail2ban, you can do so by following these simple steps. Edit /etc/fail2ban/jail.conf in your favorite text editor Search for the following section. It should be near the top of the file: [DEFAULT] # “ignoreip” can be an IP address, a CIDR mask or a DNS host. …
SMTP Mail wordpress plugin failing to connect
When using SMTP mail from the WordPress mail plugin, and it fails with an error like this: Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): unable to connect to someserver.com:587 (Connection refused) Try to make a telnet connection to the destimation server from the command line on the server …
How to register nameservers for .EU and .DE domains with Enom
.EU and .DE domains register their nameservers differently then most other domains. To do this, you do not actually use the regular “Register a nameserver tool” in ENOM. Example Domain: domain.eu Example IP Address: 192.168.1.1 Once logged into your enom account, click on domains then My Domains. On this page, search for the domain in …
Options FollowSymLinks and SymLinksIfOwnerMatch are both off, so the RewriteRule directive is also forbidden due to its similar ability to circumvent directory restrictions
If your server is set with both FollowSymLinks and SymLinksIfOwnerMatch off, then rewrite rules will stop working, and cause a 403 forbidden error message. You’ll also see something like this in your apache error log. [rewrite:error] [pid 19455] [client 127.0.0.1:55311] AH00670: Options FollowSymLinks and SymLinksIfOwnerMatch are both off, so the RewriteRule directive is also forbidden …
Fixing permission on /tmp
If you have services that are not running, be sure one of the things you check are permissions on /tmp. If the permissions on /tmp are set incorrectly, many services will fail to run properly. To check permissions, run this command: /var/lib/mysql]# ls -l / | grep tmp You should get an output like this: …
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