Server Monitoring
Our Server Monitoring service allows us to keep a close eye on your hosting servers. We can minimize downtime and identify areas of need quickly and correct them efficiently. If you have a Tier 1 Support package with us, the cost is only $25 per month per server! We have a robust cluster of servers that utilize a customized Nagios monitoring application from various geographical locations. This service allows us to monitor servers, services, and any other web based device. Our highly trained technicians monitor the system for alerts 24×7, 365 days a year to ensure a rapid response to service related issues. If a service is down we will action the alerts to restore access and if the entire server or device is offline we will contact your Data Center to request a reboot on your behalf.
Discounted Monitor Pricing For Support Clients
| Servers | Pricing |
| 1 – 20 Servers | $25 per month per server |
| 21+ Servers | $20 per month per server |
Server Monitor Pricing Without Outsourced Support
| Servers | Pricing |
| 5 – 10 Servers | $50 per month per server |
| 11 – 20 Servers | $45 per month per server |
| 21+ Servers | $40 per month per server |
Tier 2 Support
While Our Tier 1 support encompasses nearly all of the Tier 1 and 2 of other Support companies, some items are still classified as billable work. If you have a custom job that needs doing we can help you schedule the time and staff to make major corrections, migrate your clients to new hosting platforms, or upgrade modules and components. Please contact your Account Manager or our Sales team to discuss the costs of particular jobs.
- Flat Rate Tier 2 Billable work – $75 per hour of work
- Free Quotes and Estimates on Billable Work
Server Sitters is an Outsourced Support provider. We provide outsourced support and specialize in hosting support for web hosting companies that require Helpdesk Support, Live Chat Support and/or Telephone Support Services.