Telephone Support

Phone support adds that “human touch” to your support services. Many times the ability to speak directly with someone regarding an issue can mean all the difference in keeping a customer or bringing in new business. Our friendly, 100% North American phone support staff can make that difference for you!  Each outsourced support client receives their own DID or telephone number and a free IVR so your clients are greeted when they call.  The call is then routed to one of our support agents and they provided branded support by answering the phone under your company name.

Outsourced Telephone Support Pricing:

Minutes	Base Pricing
Minutes	$0.60 per minute$0.65 per minute for overage
2000 minutes +	Please call for pricing

Phone support without a tier 1 support contract is billed at a flat rate of $0.75 per minute. Please contact us to enquire about volume discounts.

 

Server Sitters is an Outsourced Support provider. We provide outsourced support and specialize in hosting support for web hosting companies that require Helpdesk Support, Live Chat Support and/or Telephone Support Services.