The hosting industry is very competitive and if you want to make it to the top, you need to use call center outsourcing for your phone support. Handling telephone support in-house is very expensive and time consuming. You will need to employ an expert staff around the clock and provide the necessary equipment to handle …

What are the Pros and Cons of Outsourcing Hosting Support? Every hosting company has to provide the highest quality support possible. Since this is one of the most competitive online industries, support is one of the ways great companies separate themselves from lesser companies. Before you choose the best way to provide support to your …