Monthly Archives: February 2015
Share a folder between 2 cpanel accounts on a server
If you have a customer that wants to share a folder between 2 separate accounts of theirs, it’s a little tricky to get the permissions just right, but it can be done fairly easily. Note* This is not something that cPanel supports, and their may be some inherent security risks with this, so do this …
Removing a database for a plesk application that was deleted
If you have a customer that deleted an application that was installed via the Plesk applications, but the database did not delete, and it will not allow you to delete it, then you need perform the following steps: SSH to the server mysql -uadmin -p`cat /etc/psa/.psa.shadow` use psa select id from data_bases where name=”databasename”; databasename …
How to rename an account domain name in Windows Plesk 11
Another quick tip. To change the domain name of an account on a plesk server, do the following. Login to plesk Search for their domain name Under the Websites & Domains tab, click on “Hosting Settings” Type in the new domain name, and click on OK
Custom MX records on plesk being ignored
If you have a customer who has custom MX records that point their mail away from your own servers, and mail sent from your servers is not reaching them, then what you need to do is disable the mail function on their account all together. To do this, login to plesk, search for their domain …
How to connect to MySQL on a Plesk server via commandline
This is a quick tip. If you need to connect to the MySQL databases via command line on a plesk server, simply issue this command. mysql -uadmin -p`cat /etc/psa/.psa.shadow` Note: Those are backticks around the cat command, not single quotes. The backtick is the same key as the ~ key on your keyboard. …
How to get your mail server removed from Gmail’s blacklist
If you’re getting bounce backs from gmail, then you know it’s not easy to find your way though Google’s website to track down a form to get delisted. I have spent a long time going their site, answering questions on forms to finally bring me to the following URL: https://support.google.com/mail/contact/msgdelivery Fill this …
How to allow cPanel customers the access to update awstats manually
If you have a customer that is always asking you to update awstats more often then the scheduled updates, you can enable a button in their awstats that will allow them to update whenever they want to. Please note however, that you should not allow this for everyone. Reserve it for just a few, as …
How to regain access to a server that you lost the root password to
This applies to CentOS servers running GRUB To regain access to a server that you no longer know the root password to, you need to gain physical access to the server, and boot into single user mode. This will then allow you to change the root password. Single-user mode will boot your system, mount …
Removing a MySQL database that contains a period in it – cPanel
Sometimes you may come across a database that contains a period in the name. This will cause you problems when trying to move the customers site to another server. This database will not be removable from within cPanel itself. to remove it, do the following: Example database name (mydatabase.out) Example Customer cPanel username (mycustomer) …
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