Monthly Archives: October 2016
How to fix “550 Requested action not taken: Mailbox unavailable or not local” on a Plesk server
When using a plesk server on a windows system, you can sometimes run into customers getting errors like this “550 Requested action not taken: mailbox unavailable or not local” when sending mail out, or when trying to manage their accounts in the Plesk panel. The reason this happens is that a recipient’s domain was …
How to fix 530 Login authentication failed in Pure-FTP on cPanel
As the error states, the issue is that the user can not authenticate properly. There are 2 common reasons to get this error when making a connection via FTP to a Pure-FTP server on cPanel. Using the wrong username and password Corrupted password database First, the most common reason, is user error. They enter …
Launching a Remote Team for Support
Technology has advanced so much that customer support doesn’t need to be and shouldn’t be a 9-to-5 job. Agents can work around the clock and from anywhere in the world to make sure customers have what they need. With the ability to work from anywhere and the need for 24/7 support, it’s necessary to set …
How to correct 554 5.7.1 : Relay access denied email errors, and prevent them in the future
Relay Accessed Denied is a common email error. It means that the server is not allowing an email to be sent to another mail server. The most common causes of this error are: The sender did not authenticate to the outgoing mail server The recipients server has determined the senders server to be a …
5 Reasons to Use a Business Domain for Email
As you try to build your business credibility and brand reputation, there will be many decisions to make. As a hosting company, reputation matters. From the support you choose to provide to the products to the email address, it will all make a difference in this highly competitive industry. A website, a domain name and …
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