Category Archives: Cpanel
Sender Verify Fail
If you are seeing errors like this: sender verify fail for [email protected]: The mail server could not deliver mail to [email protected]. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries. When someone is trying to send an email from outside of your server to an address inside …
MySQL database exists on the server, but does not show up in the cPanel
This has been rare, but I have seen it a few times lately. A customer asked why their database was missing in their cpanel. Their site was still able to access the database however, and when I looked in /var/lib/mysql the database still showed up there. The reason for this is that the database mapping …
Options FollowSymLinks and SymLinksIfOwnerMatch are both off, so the RewriteRule directive is also forbidden due to its similar ability to circumvent directory restrictions
If your server is set with both FollowSymLinks and SymLinksIfOwnerMatch off, then rewrite rules will stop working, and cause a 403 forbidden error message. You’ll also see something like this in your apache error log. [rewrite:error] [pid 19455] [client 127.0.0.1:55311] AH00670: Options FollowSymLinks and SymLinksIfOwnerMatch are both off, so the RewriteRule directive is also forbidden …
Fixing permission on /tmp
If you have services that are not running, be sure one of the things you check are permissions on /tmp. If the permissions on /tmp are set incorrectly, many services will fail to run properly. To check permissions, run this command: /var/lib/mysql]# ls -l / | grep tmp You should get an output like this: …
Missing account on the “List Accounts” in the WHM on a cPanel server
If you have a domain that you know is on a server, but for some reason, when you click on List Accounts in the WHM, it does not show up, check the following locations to make sure the domain exists in them all. /etc/trueuserdomains /etc/userdomains /var/cpanel/users/USERNAME (replace USERNAME with their cpanel username) /etc/httpd/conf/httpd.conf or …
Custom changes to the FTP server in cPanel are not saving
There used to be a time, where you could just make a change in the pure-ftp or proftp config files, and that would be the end of it. However, later versions of cPanel will now overwrite these custom changes with default settings. If you wish to make custom changes, and not have them overwritten by …
How to change the document root of a cPanel website
If you want to change the document root to a site on your server, you will need to have root access to the server via SSH command line. This is not something that can be done via the WHM or cPanel. Open the following file in your favorite editor /var/cpanel/userdata/USERNAME/DOMAIN.COM (replace username and domain.com with …
cPanel PureFTPD won’t start
When attempting to restart Pure-FTPD on your server, if you are presented with an error like this: root@cpanel [/var/run]# /scripts/restartsrv_ftpd Waiting for “pureftpd” to restart ………warn [restartsrv_pureftpd] The ‘pureftpd’ service’s PID file ‘/var/run/pure-ftpd.pid’ did not appear after 10 seconds. …Waiting for pure-ftpd,pure-authd to shutdown ….. terminated. warn [restartsrv_pureftpd] The ‘pureftpd’ service’s PID file ‘/var/run/pure-ftpd.pid’ …
cPanel: Deprecated MySQL databases
If you have upgraded to cPanel 62 and you have started receiving this email: Deprecated MySQL databases The following MySQL databases have been deprecated and are no longer used by cPanel & WHM. Database Name : Database Username leechprotect : leechprotect modsec : modsec You can delete these databases and related database users at your …
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