Category Archives: Hosting
How to Use Twitter to Provide Better Customer Service for Your Hosting Clients
Providing the best possible customer service has long been a requirement of the hosting industry. Since features and prices don’t really set you apart from the rest of the hosting world, customer service and support has to be where you make your mark. Sure, you can offer a specific type of hosting and do it …
Terminate a cPanel account from command line
If you want to cancel account from the command line instead of via the WHM, you can do so with one of the following commands. Pre CentOS 7: /scripts/killacct CentOS7: /scripts/removeacct Both scripts use the same syntax: /scripts/removeacct –user=username [options] OPTIONS –force Bypass the confirmation step in the script and immediately terminate the account. …
Why do Most Web Hosting Companies Fail?
Starting a web hosting company isn’t easy. It may be lucrative, if you’re willing to put in the work and build your business from the ground up. Before you make your decision, you should understand why most web hosting companies fail. Five Reasons Why Web Hosting Companies Fail There are several reasons why a new …
What Should you Know about Starting a Web Hosting Business from Scratch?
The website hosting industry is one of the most competitive you will find. However, it’s also full of opportunity. Every single website and blog requires web hosting to operation. There are also many other applications needing a server to function properly. Going into the web hosting industry is a huge decision and one that can …
How to access cpanel and WHM when the ports are blocked
If you are behind a restrictive firewall that blocks you from being able to access the non-standard ports that cPanel, WHM, and webmail use, you can use the following URLS http://cpanel.domain.com http://whm.domain.com http://webmail.domain.com This of course only works if those subdomains are pointed to the servers ip address. By default, they should if …
Find where disk space is being used
If you’re running low on space, you can use the following commands to track down the larger users of space on the server. The following command will display all files and folders sorted by MegaBytes. cd /home; du –max-depth=1 | sort -n | awk ‘BEGIN {OFMT = “%.0f”} {print $1/1024,”MB”, $2}’ The following …
“Error: xz compression not available” on a WHM upgrade
When running an upgrade on WHM, if you get the error Error: xz compression not available, then you probably have the wrong epel release installed on your machine. The fix for this is simple. First run this to remove it yum remove epel-release then run this to install the proper version yum install epel-release Once …
Reset a password for Prosper 202
If you have lost your password for the admin page of Prosper 202, you can reset it via the database. If you have phpMyAdmin installed, open it up, go into the 202_users table, edit the user account you want to change the password to, and set the “user_pass” to 1ddd38fae1a40c096484f209bea02e70 This will set the password …
Plesk: Your IP address has changed error in webmail
If you’re logged into webmail, and then you get an error like this: Your Internet Address has changed since the beginning of your Mail session. To protect your security, you must login again This means that your computers IP address has changed, and plesk does not like that, because it thinks someone could …
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