Category Archives: Hosting
Unexpected T_STRING in an Apple iWeb site.
If you have a customer using Apple IWEB, you might come across an error that looks something like this: Parse error: syntax error, unexpected T_STRING in /home/username/public_html/index.html on line 1 To correct this, you need to turn short_open_tags off in PHP. Here are 2 ways to do this: .htaccess php_flag short_open_tag off — OR …
Bind Error: ignoring out-of-zone data
Recently a customer created an CNAME record for in their cPanel but the changes were not taking effect. When looking in /var/log/messages, I was seeing an error like this: /var/named/domain.com.db:22: ignoring out-of-zone data (some.subdomain.com) The cname they added looked like this sales. 14400 IN CNAME some.subdomain.com. The reason this was wrong, was the customer …
How to get into your wordpress admin page when your plugins have gone rogue!
If you have an issue where you can not login to the wordpress page due to corrupt plugins, you can manually disable them all quickly by the doing the following SSH to the server or ftp into the account Browse to the wp-content folder of the affected account Rename the folder called plugins to plugins.out …
Removing a database for a plesk application that was deleted
If you have a customer that deleted an application that was installed via the Plesk applications, but the database did not delete, and it will not allow you to delete it, then you need perform the following steps: SSH to the server mysql -uadmin -p`cat /etc/psa/.psa.shadow` use psa select id from data_bases where name=”databasename”; databasename …
How to rename an account domain name in Windows Plesk 11
Another quick tip. To change the domain name of an account on a plesk server, do the following. Login to plesk Search for their domain name Under the Websites & Domains tab, click on “Hosting Settings” Type in the new domain name, and click on OK
Custom MX records on plesk being ignored
If you have a customer who has custom MX records that point their mail away from your own servers, and mail sent from your servers is not reaching them, then what you need to do is disable the mail function on their account all together. To do this, login to plesk, search for their domain …
Manually re-install FrontPage Extensions
While virtually nobody supports frontpage anymore, this still comes in hand on older servers where customers refuse to believe that frontpage is buggy, insecure software. On a cPanel server, to reinstall frontpage extensions from the command line, do the following. *** Note this is destructive SSH to the server the customer is on. cd ~theirusername/public_html …
Using telnet to test mail servers
Here’s a handy cheat sheet for testing mail accounts via telnet. The commands you need to type are in bold text POP3 telnet mail.yourdomain.com 110 Connects to the pop3 server user YourUsernameHere This submits your username to the server pass YourPasswordHere This submits your password to the server list This will list the emails …
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