Category Archives: Plesk
“Unable to find service node for web service” when deleting a domain in plesk
Occaisonally when deleting a domain from plesk, you can run into this error: Internal error: Unable to find service node for web service on domain with id=XX Is is caused by an inconsistency in the database. It can be fixed by updating the domain in the PSA database. The very first thing you need …
How to fix “550 Requested action not taken: Mailbox unavailable or not local” on a Plesk server
When using a plesk server on a windows system, you can sometimes run into customers getting errors like this “550 Requested action not taken: mailbox unavailable or not local” when sending mail out, or when trying to manage their accounts in the Plesk panel. The reason this happens is that a recipient’s domain was …
How to correct 554 5.7.1 : Relay access denied email errors, and prevent them in the future
Relay Accessed Denied is a common email error. It means that the server is not allowing an email to be sent to another mail server. The most common causes of this error are: The sender did not authenticate to the outgoing mail server The recipients server has determined the senders server to be a …
Plesk: Your IP address has changed error in webmail
If you’re logged into webmail, and then you get an error like this: Your Internet Address has changed since the beginning of your Mail session. To protect your security, you must login again This means that your computers IP address has changed, and plesk does not like that, because it thinks someone could …
How to backup a MySQL database via SSH
To backup a database, it is pretty easy. Here are the 2 commands I use most If you are planning on restoring this into a new empty database, then use this command. mysqldump –add-drop-table -u db_username -p db_name > mybackup.sql If you are planning on merging this backup into an existing database, then you should …
Removing a database for a plesk application that was deleted
If you have a customer that deleted an application that was installed via the Plesk applications, but the database did not delete, and it will not allow you to delete it, then you need perform the following steps: SSH to the server mysql -uadmin -p`cat /etc/psa/.psa.shadow` use psa select id from data_bases where name=”databasename”; databasename …
How to rename an account domain name in Windows Plesk 11
Another quick tip. To change the domain name of an account on a plesk server, do the following. Login to plesk Search for their domain name Under the Websites & Domains tab, click on “Hosting Settings” Type in the new domain name, and click on OK
Custom MX records on plesk being ignored
If you have a customer who has custom MX records that point their mail away from your own servers, and mail sent from your servers is not reaching them, then what you need to do is disable the mail function on their account all together. To do this, login to plesk, search for their domain …
How to connect to MySQL on a Plesk server via commandline
This is a quick tip. If you need to connect to the MySQL databases via command line on a plesk server, simply issue this command. mysql -uadmin -p`cat /etc/psa/.psa.shadow` Note: Those are backticks around the cat command, not single quotes. The backtick is the same key as the ~ key on your keyboard. …
How to enable Passive FTP mode on Plesk in Linux
If passive mode is not enabled on your FTP server, then a customer who’s trying to use passive mode will timeout when trying to get a directory listing. To enable passive mode on your ftp server in the Linux flavor of Plesk, do the following. SSH to the server as root Edit the proftpd.conf file. …
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