If you have a user that is getting over disk quota error message, but they claim to not have that much in use, they may have their disk quota being reporting incorrectly. The first thing you should do however, is check to see if this is indeed the case.  If you run the following command, …

Other usage in the Disk Space Usage section of cPanel is calculated by files that are located outside of the home directory that are owned by that user.  So it could be files in /tmp or Mailman archives, or backups, etc etc. If you are trying to track down where your disk space is used …

If you need to make a backup of just one cpanel account, use the following command. /scripts/pkgacct username   (replace username with the username of the account you want to backup)   If you need to create a full cpanel backup of all websites on a server, you can do it in one simple command. cd …

When running the dbindex script on a cpanel server, or it’s being run via a cronjob, and you get the following error: The dbindex cache file is out of date   The best way to fix this is to restore the file called “dbindex.db.json” from a recent backup. Another way to fix this would be …