Category Archives: Outsourced Support
7 Best Tips for 24/7/365 Web Hosting Support
It’s no secret, hosting companies needs great technical support if they ever plan to grow. A survey done by Genesys Global revealed that about 40% of customers believe better human service resolved their issue. Without great customer service and support, you may never make it to the next level. In order to provide great technical …
What’s Required to Compete as a VPS Hosting Provider?
The hosting industry isn’t an easy one to compete within. If you don’t have the right tools in place, you may struggle to really compete when it comes to offering VPS hosting. However, if you have the right tools, you may just become the next big hosting company to be acquired for millions of dollars …
Do I Really Need 24/7/365 Hosting Support for my Customers?
The hosting industry is ruthlessly competitive. It seems as though 100 new companies open their doors every month. With so much competition and a global marketplace, it’s important to understand what you really need to set yourself apart. 24/7/365 support isn’t negotiable if you want to achieve success in the hosting industry. You must provide …
Does Hosting Support Really Make a Difference with Client Retention?
The web hosting industry is a highly competitive industry. Any advantage a company can gain makes a huge difference. Since most companies have the ability to offer a competitive price, it’s important to find other competitive advantages. One of the biggest advantages any hosting company can gain is through the hosting support they offer. Excellent …
7 Top Reasons to Use Outsourced Support for Hosting Companies
Hosting companies have plenty of decisions to make when it comes to getting an edge on the competition. With so many companies out there, it’s not always easy to find that edge you need. According to TheWhir.com, the most important factor in the decision between one hosting company and another is the speed and uptime. …
Discover the Power of Proactive Server Management
When you use servers to host your website and run other facets of your business, you need right team to provide proactive server management. You cannot take the chance of one of your servers going down during a peak or even a non-peak time. With the right management and monitoring, you’ll have nothing to worry …
8 Top Tips for 24/7/365 Outsourced Hosting Support
When you’re interested in outsourcing your technical support, you need to find the right 24/7/365 hosting support. There are several factors to look at. Here are eight of the most important tips to ensure you get the best outsourced hosting support possible. Experience Anybody can set up a company and claim they offer outsourced hosting …
How does Outsourced Support Help Build Customer Loyalty?
Hosting companies looking to grow need to build customer loyalty first. Bringing on new customers is great, but if they stay for a few months to a year and leave, you won’t ever be able to truly grow your business. When a customer receives an amazing product and incredible service, they become loyal. They actually …
An Affordable Way to Get Small Business Server Support
Finding the right small business server support makes a huge difference. It’s expensive to hire an in-house employee to monitor your servers and provide the support you need. In some cases, it may take an entire team of employees to provide the best possible support for your servers. Whether your business has less than 75 …
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