Outsource Support Blog
How to search for all files owned by a particular user in Linux
If you have a client that is near or over their quota, but their home directory does not seem to match the space usage reported, then they likely have files elswhere on the server. To find all files on the server owned by that user run the following command. find / -user $USERNAME > …
Allow or Block a range of IP’s using CSF
If you need to whitelist or block a range of IP addresses using CSF, it can be done, but you need to use the CIDR format. For example, to block 192.168.0.0 to 192.168.0.255 you would add 192.168.0.0/24 to the blocked list. If you are unsure how to convert a range of IP’s to CIDR, …
cPanel – IP addresses have become unbound
If you have a server that has multiple IP addresses on it, but you run an ifconfig and it shows only your primary IP address, then you need to rebind the IP addresses. The simple fix for this is to simply run: /scripts/restartsrv_ipaliases All IP’s that you have setup in the WHM should now be …
warning: shell_exec() has been disabled for security reasons
If you get an error like this, it means that shell_exec is disabled in the php.ini file. To re-enable it, you need to do the followng SSH to the server edit the php.ini file (on cpanel it’s /usr/local/lib/php.ini) search for the line that says “disable_functions” remove shell_exec from this line Save the file, and …
How to delete all files before a certain date in Linux
If you have a list of files, but you only want to delete files older the a certain date, for example, a maildir folder with 5 years worth of email, and you want to delete everything older then 2 years, then run the following command. find . -type f -mtime +XXX -maxdepth 1 -exec rm …
An Affordable Way to Get Small Business Server Support
Finding the right small business server support makes a huge difference. It’s expensive to hire an in-house employee to monitor your servers and provide the support you need. In some cases, it may take an entire team of employees to provide the best possible support for your servers. Whether your business has less than 75 …
Advantages and Disadvantages of Outsourcing Technical Support
Technical support can be quite tricky. You need to provide support to your clients 24/7, which means you either spend a ton of money staffing a call center or you outsource the support to a third party. Of course, there’s more that must go into this decision than just the cost. There are several advantages …
Sending mail from command line on Linux
If you need to sent a test email from a server via command line, you can use the following. This one uses PHP to send the email. Simply replace test@somedomain.test with your own email address. php -r “mail(‘test@somedomain.test’, ‘test’, ‘test’);” To send mail directly to the mail queue without the use of PHP, use …
How to create your own cPanel OpenVZ Template for SolusVM
We do a lot of cPanel OpenVZ installs on a SolusVM VPS cluster. This can take a long time to do when you factor in having to install cPanel on each and every one of them. I figured the needs to be an easier way to do this, and there is. Simply install cpanel on …
Quick Tip: Checking SPF and DKIM records
If you want to check if the DKIM and SPF records have been setup on the dns server for example.com issue the following 2 commands. DKIM dig default._domainkey.example.com TXT If you have it setup right, you should see something like this in the answer section: ;; ANSWER SECTION: default._domainkey.example.com. 300 IN TXT “v=DKIM1\; k=rsa\; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAyWompSSOHvgTtoRiLN1ieoj38kn7BK5suTGXeEXup9u96uCKw/73VaOfKngsUcAYr44/usj0cSNzlHbfWPDsm0cMToLiv7oqB4Ly+QsyzopfXc/UCJX2+pPGERiX9FjaEWADY6CTOxC+0f2J7150mh2G12cnSlmZvQ/M25GKnWDg9PX/8CojpDZUype5Mo15V” …
- Apache (22)
- ASP (1)
- CGI-Perl (1)
- CloudFlare (2)
- Coldfusion (2)
- Cpanel (75)
- CPVLabs (1)
- Customer Service (11)
- DNS (9)
- Domains (1)
- DSM (2)
- Email (17)
- enom (1)
- Exim (13)
- FTP (8)
- Help Desk (2)
- Hosting (60)
- HSphere (7)
- Htaccess (11)
- Joomla (1)
- Linux (88)
- Miscellaneous (14)
- Miva (1)
- MySQL (15)
- Networking (1)
- OpenVZ (1)
- Outsourced Support (58)
- PHP (10)
- Plesk (13)
- Postfix (2)
- Recent News (37)
- Security (37)
- Sendmail (6)
- Spam (5)
- Thrive (1)
- VPS (7)
- Webmail (3)
- WHMCS (1)
- Windows Servers (9)
- Wordpress (7)
facebook
twitter
LinkedIn