Outsource Support Blog
cPanel – IP addresses have become unbound
If you have a server that has multiple IP addresses on it, but you run an ifconfig and it shows only your primary IP address, then you need to rebind the IP addresses. The simple fix for this is to simply run: /scripts/restartsrv_ipaliases All IP’s that you have setup in the WHM should now be …
warning: shell_exec() has been disabled for security reasons
If you get an error like this, it means that shell_exec is disabled in the php.ini file. To re-enable it, you need to do the followng SSH to the server edit the php.ini file (on cpanel it’s /usr/local/lib/php.ini) search for the line that says “disable_functions” remove shell_exec from this line Save the file, and …
An Affordable Way to Get Small Business Server Support
Finding the right small business server support makes a huge difference. It’s expensive to hire an in-house employee to monitor your servers and provide the support you need. In some cases, it may take an entire team of employees to provide the best possible support for your servers. Whether your business has less than 75 …
Advantages and Disadvantages of Outsourcing Technical Support
Technical support can be quite tricky. You need to provide support to your clients 24/7, which means you either spend a ton of money staffing a call center or you outsource the support to a third party. Of course, there’s more that must go into this decision than just the cost. There are several advantages …
Sending mail from command line on Linux
If you need to sent a test email from a server via command line, you can use the following. This one uses PHP to send the email. Simply replace [email protected] with your own email address. php -r “mail(‘[email protected]’, ‘test’, ‘test’);” To send mail directly to the mail queue without the use of PHP, use …
Quick Tip: Checking SPF and DKIM records
If you want to check if the DKIM and SPF records have been setup on the dns server for example.com issue the following 2 commands. DKIM dig default._domainkey.example.com TXT If you have it setup right, you should see something like this in the answer section: ;; ANSWER SECTION: default._domainkey.example.com. 300 IN TXT “v=DKIM1\; k=rsa\; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAyWompSSOHvgTtoRiLN1ieoj38kn7BK5suTGXeEXup9u96uCKw/73VaOfKngsUcAYr44/usj0cSNzlHbfWPDsm0cMToLiv7oqB4Ly+QsyzopfXc/UCJX2+pPGERiX9FjaEWADY6CTOxC+0f2J7150mh2G12cnSlmZvQ/M25GKnWDg9PX/8CojpDZUype5Mo15V” …
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