Outsource Support Blog
Grant remote MySQL access
If you are trying to connect to a mysql database remotely, you need to make sure the remote IP address is allowed access to the database. To do this, run the following command. GRANT ALL ON `$db`.* TO ‘$user’@’$host’ IDENTIFIED BY ‘$pass’; Replace $db with the database name Replace $user with the database username …
Weak SSL error in thunderbird
If you are using thunderbird to connect to a mail server, and you see an error like this: Error: An error occurred during a connection to host.server.com:993. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key) Then this indicates the server is vulnerable to logjam attack, and should …
LastPass has had a security breach
If you are using the LastPass Password Management service, you may want to go and reset your passwords. They have had a security breach on their network, and although they don’t believe they hackers got into any user accounts, they have confirmed that that LastPass account email addresses, password reminders, server per user salts, and …
Unexpected T_STRING in an Apple iWeb site.
If you have a customer using Apple IWEB, you might come across an error that looks something like this: Parse error: syntax error, unexpected T_STRING in /home/username/public_html/index.html on line 1 To correct this, you need to turn short_open_tags off in PHP. Here are 2 ways to do this: .htaccess php_flag short_open_tag off — OR …
lowest numbered MX record points to local host
If you have a customer that has moved their mail off your server to a 3rd party like gmail, or outlook, and they try sending an email to that domain from another domain on your server and get an error like this: 2015-04-13 02:49:31 H=([123.123.123.123]) [123.123.123.123]:55156 sender verify defer for <[email protected]>: lowest numbered MX record …
How to register custom name servers
If you wish to have your own custom name servers, then you need to register them at your domain registrar. For example, if you own domain.com and you want to register ns1.domain.com and ns2.domain.com, then you would need to tell your registrar what IP addresses those nameservers resolve to. Here are a few common domain …
Error from domain wrapper: domain.com is owned by another user
I’ve seen this error pop up from time to time when adding a subdomain, addon, or parked domain. This happens when the domain was on the server previously, but was not properly removed. To correct this, try the following. 1. Remove the new domain name from the following files /etc/named.conf /var/cpanel/users/cpanel-username 2. Remove the …
- Apache (22)
- ASP (1)
- CGI-Perl (1)
- CloudFlare (2)
- Coldfusion (2)
- Cpanel (75)
- CPVLabs (1)
- Customer Service (11)
- DNS (9)
- Domains (1)
- DSM (2)
- Email (17)
- enom (1)
- Exim (13)
- FTP (8)
- Help Desk (2)
- Hosting (60)
- HSphere (7)
- Htaccess (11)
- Joomla (1)
- Linux (88)
- Miscellaneous (14)
- Miva (1)
- MySQL (15)
- Networking (1)
- OpenVZ (1)
- Outsourced Support (58)
- PHP (10)
- Plesk (13)
- Postfix (2)
- Recent News (37)
- Security (37)
- Sendmail (6)
- Spam (5)
- Thrive (1)
- VPS (7)
- Webmail (3)
- WHMCS (1)
- Windows Servers (9)
- Wordpress (7)
facebook
twitter
LinkedIn