Outsource Support Blog
What Attributes Should You Look for in Outsourced Hosting Support?
Finding the right company for outsourced hosting support is very important. Since hosting support is one of the areas you cannot skimp on, you must get the best possible support. This all starts with choosing the right company to handle your support and the right server administrator. There are many factors to consider. Here are …
Leveling the Playing Field with Outsourced Hosting Support
The hosting industry is one of the most competitive industries online today. A new web hosting company has to level the playing field. One of the best ways to do this is with outsourced hosting support. For most new and small hosting companies, outsourcing the technical support is the only way to provide 24/7 support …
Does Your Shared Hosting Business Need 24/7 Outsourced Hosting Support?
Achieving success in the hosting industry isn’t always easy, especially if all you offer is shared hosting. Since the shared hosting sector of the industry is massive, you must separate yourself with amazing customer service and support. With the right 24/7 outsourced hosting support, you might be able to compete with the bigger companies. Why …
What should You Know about the cPanel and WHMCS Partnership?
A few years ago, cPanel and WHMCS joined powers to create a WebHost Manager and Control Panel like no other. Web hosts rely on great developers and tools to make their product special. CPanel and WHMCS combined powers to provide just this type of tool for web hosting companies. What is cPanel & WHMCS? CPanel …
OpenStack Cloud Computing Software
Is OpenStack a Good Choice for Cloud Software? Finding the right cloud software is very important. Whether you need a public cloud or a private cloud, you need the right software to help provide your cloud for you. OpenStack is an open source software used to create both private and public clouds. The software controls …
HostingCon 2014 Enjoying The Heat in Miami
Serversitters 100% North American Support Solutions Provider Serversitters Delivers on Quality, Efficiency, Flexibility, Experience and Value On June 16th, 2014 thousands of Hosting Companies, Data Centers, Solutions Providers and Software Developers gathered in Miami Beach for the 10th annual HostingCon – the Premier event in Web Hosting. Server Sitters was pleased to be among the …
Live Chat Increases Sales and Conversions for Online Businesses
The live chat option has become one of the most popular for many types of businesses. Whether the business uses the live chat option to provide support or to answer questions from potential customers, it can increase both conversions and sales for many reasons. Customers love the live chat option for many reasons. Today, we …
Kayako Staff count exceeded. (11 > 10) Error
This was a pretty difficult task to resolve and it requires a bit of mySQL work. A new support client started up and they had enough licenses for their current users. However, after we added some of our users it pushed their license over their limit and everything locked up. Kayako – Why would you …
Choosing Between Virtual, Dedicated and Cloud Servers
When it’s time to find the right hosting for you, there are so many choices it can be overwhelming. You have to look at your specific needs before you try to make the decision between virtual, dedicated and cloud servers. Virtual Servers Typically, virtual servers or VPS hosting is used for those looking to scale …
Do you Understand Cloud Hosting
Do you Understand Cloud Hosting? Before you make the hosting decision for your website, it’s important to understand all the different types of hosting. Cloud hosting is one of the newest types of hosting in the industry. Here’s a breakdown of what to expect with this type of hosting. What is Cloud Hosting? Cloud hosting …
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